Observations and points of view on brand, technology, and advantage.
The future of Brand is Brand-as-API
Today, brand data lives on your website.
In the future, it will live insteadof your website.
By encoding emotional resonance and structured data into a unified system, organizations can move beyond disruptive advertising (attention) to capturing exponential growth through seamless, automated interactions (intent).
As agentic interaction becomes the default, modern brands must be machine-readable—and human-lovable.
Tech Makes Output. Taste Makes Value.
AI provides ideas and execution at speed. But in an age of automated output, the ability to choose what resonates and what matters becomes strategic edge.
When opportunities diverge, one-size-fits-all marketing becomes a liability. Winning strategies are calibrated to distinct trajectories.
“It’s important for us to remember, as marketers, that we’re in a very delicate position within a turbulent time. Consumers are not just looking for convenience — they’re searching for meaning.”
—Bob Pittman, CEO of iHeartMedia
Meaning isn’t a message layer. It is the standard by which people judge brands. Convenience gets attention. Meaning earns loyalty.
Kidlin’s Law
A problem well stated is half solved.
Writing it down works because it: » breaks mental loops » exposes gaps » turns overwhelm into action
Complex problems feel hard because they’re undefined. Writing them down turns uncertainty into action.
Emotion is Currency. Campaigns live or die on whether they feel worth engaging with.
—ChatGPT
Performance doesn’t disappear when emotion enters the room—it compounds. Feeling is how value gets priced.
When should you use emotional vs informational ad creative?
Use informative ads for practical products, and emotional ones for pleasurable ones.
Emotional ads don’t exclude information. They give it context and meaning worth remembering.
“Customers are very good at telling you what they’d add. They’re terrible at identifying what should be removed. And you don’t end up with a good product just by adding everything. Don’t act on customer requests; act on their behalf.”
—David Heinemeier Hansson
Customers expertly reveal friction. Sound strategy decides what to remove and from where.
Solve problems like Einstein.
“If I had an hour to solve a problem, I’d spend 55 minutes understanding it.”
1st: Identify the Problem 2nd: Determine the Root Causes 3rd: Define the Goal 4th: Develop Solution Ideas 5th: Evaluate and Implement
Most solutions fail because speed applied to the wrong problem only gets you the wrong answer faster.
Great writing is great editing.
—Unknown
Clarity isn’t created when you add more. It’s revealed when you remove what doesn’t matter.
Is more better, or is more just more?
The AI race isn’t just model versus model; it’s also AI versus human. AI is already winning in quantity, but what about quality?